Our Proven Customer Journey

Together, we move through three clear stages designed to launch Thrive successfully and keep your organisation thriving long-term.

1

Pre-Launch ✔

  • • You were introduced to your dedicated Customer Success Manager (CSM)
  • • Stakeholders aligned on goals and expectations
  • • Technical setup and IT integration were arranged
  • • A tailored communications plan was created
  • • Pre-launch assets were prepared and shared
  • • Launch date, webinar, and engagement milestones were agreed
2

Launchkit

  • • Deploy Thrive across your organisation using our proven launch formula
  • • Activate a multi-channel communications plan
  • • Share launch materials and assets
  • • Organise & host engaging webinars and live events
  • • Drive early adoption through cultural integration
3

Thrive Toolkit

  • • Access engagement analytics at 30/60/90-day intervals
  • • Receive monthly insight reports and ROI tracking
  • • Get best practice guidance and awareness campaign ideas
  • • Benefit from quarterly business reviews and strategy sessions
  • • Continue building a lasting culture of wellbeing
New deployment

Thrive Launchkit

Everything you need to launch Thrive confidently and consistently.

What’s included

  • CSM handover, kick-off & onboarding form
  • Access code, signposting & branding set-up
  • Launch webinar + comms templates (email, intranet, meetings)
  • Optional joint press release process
Start your deployment journey
Ongoing success

Thrive Toolkit

Keep awareness strong with reminder campaigns, communication assets, awareness day planning, and much more.

What’s included

  • 30/60/90-day reviews & MI dashboard access
  • Monthly anonymised reports with actions & campaigns
  • Awareness-day packs & reminder campaigns
  • QBRs, impact reviews & renewal support
Access Thrive Toolkit